Service & Repair
Perception Motor Werks exclusively services: Audi, VW, Mercedes, BMW, Mini, & Porsche. We offer a range of services and solutions for all your German car needs. We can do everything from general maintenance to helping achieve your performance desires in order to maximize the potential of your German engineered vehicle.
- Manufacturer recommended intervals (brand specific)
- Interim service intervals based on use for vehicle longevity
- Engine oil and filter changes
- Brake fluid changes
- Transmission and drivetrain fluid and filter changes
- Air filter and cabin filter replacement
- Full vehicle diagnostics
- Noise, Vibration, and Harshness
- Chassis and suspension
- Heating and A/C systems
- Starting and charging systems
- Emissions systems
- Diesel vehicles
- Fuel injection systems
- Direct injection
- Timing chain systems
- Timing belt services
- Cooling systems
- Carbon cleaning
I can’t say enough about this shop. . . Their quality of work, price, and customer service made it easy to purchase another VW just so I wouldn’t have to take it anywhere else! I recommend this show for anyone who has a German car and wants the best service
Excellent service and attention to detail. Michael and Rachael treat your vehicle like it was their own. No pressure for unnecessary service as the dealership would do. . . They go the extra measure. Deutsche Nur!
Michael and Rachael have been race prepping and providing track support for my E46 M3 since 2016. The service that PMW provides is second to none.
I would go back to them in a heartbeat, and highly recommend them.
If you have a German automobile this is the place to have it serviced. . . Family owned. Great people with great service.
You will not find nicer people anywhere. Accommodating and thorough. I travel from Buckingham just to get an inspection. You can trust them.
Always friendly and polite. They do a great job!
Professional, friendly and very knowledgeable. Will always bring my BMW to them.
Extremely professional and dedicated.
Do you offer a warranty on your repairs?
We do! We offer a 36 month / 36,000-mile warranty on parts and labor.
Do you service regular streetcars?
Absolutely! We service the German cars you drive to work every day as well as the ones you drive for fun on the weekends.
Will you work on my (insert vehicle make here)?
As long as it’s an Audi, VW, BMW, Porsche, Mercedes, or MINI – Yes! We do not service non-German makes and models but would be happy to give you a recommendation to a specialist who does.
Can I drop off and pick up my car after hours?
Yes! We have a drop box located to the right of our front door for after-hours drop-off. We can also take payment over the phone for pick up at your convenience.
Do I need an appointment?
We highly recommend that you make an appointment to ensure a timely turn-around. However, if an emergency comes up and you need to bring your vehicle in we will do our best to accommodate you.
I am thinking about buying a used Audi / VW / BMW / Porsche / Mercedes / MINI. What should I look for?
A Pre-Purchase Inspection (PPI) before you complete the purchase is strongly recommended regardless of the make and model. This helps you know exactly what you are buying—the good, the bad, and the indifferent. We can also help educate you on the vehicle-specific maintenance and potential repairs that you can expect, giving you all the tools to make an educated decision.
Can I get an estimate over the phone?
If you need a general estimate for certain standard maintenance items, we can provide you with a rough estimate over the phone.
However, to keep in line with providing our customers honest and quality repairs, we cannot provide estimates for anything else over the phone. It’s extremely difficult to know exactly what work will need to be done to your vehicle, which complex part(s) need to be moved in the process, or any other underlying issues without seeing it first. So in order to give you the most accurate estimate, we ask that you bring your vehicle in. Our number one priority is giving you an excellent service, every time.
Monday: 7:30am – 5pm
Tuesday: 7:30am – 5pm
Wednesday: 7:30am – 5pm
Thursday: 7:30am – 5pm
Friday: 7:30am – 5pm